Data Literacy for VBC Conversations

What you’ll learn

• What claims data ACOs receive about their attributed beneficiaries’ hospice utilization – and specifically what they can see about your organization
• What the PEPPER report is, which metrics it tracks, and why knowing your PEPPER profile matters before a VBC conversation
• The five categories of quality data that payers and VBC partners most want to see from a hospice, and the specific data points to bring into any ACO or MA plan meeting
• Where to find each of these data points about your own organization using publicly available CMS tools, your CASPER portal and internal reporting
• How to translate raw numbers into language that lands with an ACO administrator or health system CFO – and what to say when you don’t have a number with you