Ethics, Compliance & Professionalism
Hospice business development must always operate within strict ethical and regulatory boundaries. This section outlines the professional standards and compliance expectations that guide hospice outreach. Topics include appropriate referral relationships, regulatory considerations, documentation expectations, and maintaining integrity in all professional interactions.
BD Compliance Boundaries
The line between effective sales and compliance risk — and how to stay clearly on the right side.
Anti-Kickback Statute Basics
What the AKS means for hospice business development and the conduct it governs.
Beneficiary Inducement Basics
Understanding inducement rules and how they apply to common BD practices.
Handling Compliance Gray Areas
A framework for navigating situations where the right answer isn’t immediately obvious.